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The InsuredHQ Story

Pauline and Matt Davies started an insurance brokerage in Samoa after the 2009 tsunami there exposed a real need for an intermediary service.  They went shopping for a cloud-based policy administration and accounts system that was flexible enough to manage variations in local insurance practice but which could also deal with Lloyd’s placements, but found nothing that met their requirements.  And so, InsuredHQ was born.

InsuredHQ was designed to meet the needs of small to medium-sized insurance businesses, to give them all the functionality needed in both traditional markets and in emerging economies where practices may be more fluid.  InsuredHQ also includes a high degree of automation, to reduce handling costs and errors, increase the end-customer experience, and to make it financially viable to sell and manage micro- and small-ticket insurance policies.

Along the way, InsuredHQ has found an additional market, with those who sell insurance through unconventional channels or as an add-on to their core business.  InsuredHQ’s flexibility means that it can manage the administration needs of clients in these sectors, where others cannot.

There is an InsuredHQ solution for virtually every insurance business.

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Meet the InsuredHQ Team

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Anthony McNaughten - Chairman

Anthony brings 30+ years in financial services covering accountancy, investment banking, private banking and alternative investments. He spent 19 years in London including 10 years working at the Credit Suisse Group and Bankers Trust.

He founded Strategic Capital Services in 1999 which provides marketing and capital raising services to alternative investment managers and New Zealand based technology businesses. He is an active angel investor and expert mentor for the Kiwibank Fintech Accelerator.

Anthony holds a BCom from Auckland University and qualified as an Associated Chartered Accountant in 1989.

LinkedIn

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Pauline Davies - Director and CEO

CEO Pauline Davies brings to InsuredHQ her 30 years of experience as a lawyer who is admitted to practice in both New Zealand and Samoa.  She is an insurance law specialist and is named in numerous legal guides, including the Guides to the World’s Leading Shipping and Maritime Lawyers and to Women in Business Law, Best Lawyers and the Chambers Asia Pacific Guide.

Pauline’s governance experience includes participation in law firm management, several years as a government appointee to the board of Maritime New Zealand, and (until recently) as a director of Platinum Insurance Consultants Limited.  She is one of the co-founders of that company.

Pauline holds BA and LLB degrees from the University of Auckland.

LinkedIn

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Bruce Baillie - Director

Bruce Baillie recently retired as a senior partner of PwC in New Zealand where he had been an audit and assurance partner for 30 years, specialising in financial services, including insurance.

Amongst other roles with PwC he was Financial Services Leader for over 10 years, the Strategy Clients and Markets Leader for six years; and was the chairman of the PwC / AsureQuality Food Trust Alliance (a joint venture set up to start and operate a food safety assurance and advisory business in China and south-east Asia) until his retirement.

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Matthew Davies - Director

Matthew Davies has over 20 years of experience in the insurance industry in New Zealand, Samoa and the UK. He has extensive experience in claims, having owned his own claims management company and also having been the national marine claims manager of a leading Australasian insurance company.

Matthew left insurance company work to become an insurance broker and has several years of broking experience.

He is a co-founder and director of both Platinum Insurance Consultants Limited and Spiderweb Systems Limited. Spiderweb is the developer and owner of "Insureze", an online marine cargo certificate system that has been in widespread use in the New Zealand market for over 15 years.

Matthew holds a BA degree, and is a Senior Associate of the Australia and New Zealand Institute of Insurance and Finance.

LinkedIn

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Pauline Davies - Chief Executive Officer

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Matthew Davies - Sales Engineer

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Ben Goudie-Park - System Architect

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Andrew Scrivens - Project/Client Relationships

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Geni McCallum - Marketing

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Oliver Harris - Sales

Email: oliver.h@insuredhq.com

Phone: +64 21 189 6602

LinkedIn

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Graham Dockrill - Sales

Email: graham.d@insuredhq.com

Phone: +44 7521 082 418

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Nita Rajpara - Lead Developer

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Maftahur Rahman - Senior Developer

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Darshana Santoki - Developer

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Alnie Jacobe - Developer

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Katrina Frias - Support & QA

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Kimberly Damlani - DevOps Manager

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Rachel Barratt - Implementation Assistant

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Guia Katrina - QA Analyst

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Ralph Delima – QA/Automated Tester

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Mariel Lepana - Release & Training Manager

Rajesh Parejiya - Project Manager

Rajesh Parejiya - Project Manager

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Media and PR Coverage

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