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How United Risk Services Increased Productivity With InsuredHQ

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About United Risk Services

United Risk Services Ltd is a company of insurance brokers and risk consultants with more than 35 years of experience in the Solomon Islands and international insurance markets. They arrange a wide range of insurance covers for each of their client groups, including corporate, state owned enterprises, commercial, small to medium business enterprises, personal and domestic.

Their staff, coordinated by senior account executives assist in choosing the best and most economical risk to premium profile by product, function and industry. They develop and design solutions that work seamlessly with the client’s business.

The risk consulting services assist when there is a need to find out where there are gaps in cover and exposure and where clients have a developed risk profile and seek to carry higher levels of each loss as part of their risk management policy.

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The Problem

We spoke to Roger Green, Group Managing Director of United Risk Services about his experience working with InsuredHQ. He explained how they wanted to move away from their previous DOS-based system, saying that it was important to them that they upgraded to a “better and smarter system” with “flexibility, affordability and support”.

The Goals

  • Affordable
  • Has plenty of support during and after implementation
  • Flexible
  • Smarter system
  • Functionality and improvements
  • Ability to capture analytical and accounting data for future planning
  • Upgradable

The Challenge

Roger said that the implementation of InsuredHQ went “smoothly and with good support” and that the InsuredHQ team was both on-site and online with regular Skype contact throughout the process.

He said that productivity had greatly improved and accounting was far more efficient, with settlements each quarter (as opposed to annually). Roger was most impressed with the “ease of access and layout” of InsuredHQ and said:

What we found refreshing is the InsuredHQ team designed nearly anything we needed from the setting up of simple templates to management reports, capturing analytical or accounting data to assist in planning for our future. The future looks bright as we now venture into new products. Well done InsuredHQ and good luck.

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What we found refreshing is the InsuredHQ team designed nearly anything we needed from the setting up of simple templates to Management reports, capturing analytical or accounting data to assist in planning for our future. The future looks bright as we now venture into new products. Well done InsuredHQ and good luck.
Roger Green - Group Managing Director, United Risk Services

Roger Green
Group Managing Director, United Risk Services

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