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An excess is the amount an entity making a claim contributes towards the cost of the claim. For example, if there is a $400 excess, then in the event of a claim the client will pay the first $400 of any claim before the insurance policy takes over any additional sum.

InsuredHQ manages the excess in the claim module, which pulls through the policy details when a claim is made and the excess will be flagged to the claim handler so that the claim is not overpaid.