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Often referred to as the "middle-man" or "middle-person" in the contract of insurance, an intermediary negotiates contracts of insurance on behalf of their clients. For their efforts they get paid a commission.

The intermediary also acts as a conduit through which communications between the insurer and insured are passed, including the payment of premiums by the insured to the insurer and the payment of claims for the insured from the insurer. They act as the administrator on behalf of the insurer in most cases.

InsuredHQ allows an intermediary to perform their administration function with ease, by managing the full policy life cycle through to accounts and claims management - all from the one platform.